The Details

What's the Difference?
Superior hosting means providing more than just fast servers and a high "uptime" rate. Let's face it. There are many of hosting companies out there and on the surface they all offer the same types of hosting for basically the same prices. So you have to ask yourself: "what's the difference between one hosting service and another"?

Looking Toward the Future
The answer is in the details. For starters, just visit our Unix Account and NT Account descriptions. You'll be surprised at all the features we offer. Fusion Source Hosting constantly updates and upgrades the most important web technologies. From shopping carts for electronic commerce to sophisticated multi-media and database applications, we give our customers the power to take advantage of today's technological revolution.

As programmers and site creators we provide the same tools for our customers as we use ourselves: multiple SQL databases; multiple dynamic site "scripting" tools such as Cold Fusion, Live Wire, ASP, and Perl; multiple Web server softwares including Netscape, IIS, and Apache; streaming multimedia tools such as Real Audio and Video; real time commerce enabled tools; and many other applications and programs to help you build a site that does more than "come up fast".

Keeping Customers in Control
Superior hosting really starts and ends with superior support. At Fusion Source Hosting we're there when you need us even if it's late into the night. In our case "servicing what we sell" means that the person you speak to when you sign up is quite often the same person you call for support. And if you think about it, that means we answer the phone as readily for a support question as for a sales question. Not many of our competitors can say the same.

The "Basics"

Redundant T3 connection - a T3 is a 45 Megabit-per-second connection to the Internet. We have 2 of these (through BBN/GTE and UUNET). This means that we have no network delays or bottlenecks between our servers and the 'Net (we use less than 30% of the capacity of these lines even at peak). It also means redundancy - if one of these major carriers experiences a problem, packets are automatically re-routed. Finally, we have implemented "shortest path routing" which means that packets are routed to the carrier with the fewest number of "hops" to whoever is browsing your pages.

High Quality Servers - for our UNIX Servers we use high speed Sun network servers with 2 or more processors. Our NT servers run on quality Intel machines. We regularly monitor the load on all machines and add new ones as required.

24 Hour Monitoring - we use robot software to test our servers and services once a minute. "Services" means that we test not only the machine, but the services it runs, such as the Web server, FTP server, mail server, etc. When a machine or service becomes unavailable, we are "beeped" automatically, 24 hours a day.

Security and Backup - all our accounts come with secure (https) encrypted server space. This means you can do secure commerce from your site. Our system security is guarded through "one time" password systems and applying the latest security patches. Finally, we do weekly backups and monthly off-site backups.